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Settings : Late Fees

Article Contents: This article provides step-by-step instructions on how to set up and manage late fees in the software.

Step by Step

Step 1: Navigate to settings (gear wheel) in the top right hand corner and then locate "Membership Settings" from the left hand panel.



Step 2: Scroll down until you see the option to set the "Invoice Due After Days" setting. Enter the number of days for the invoice due date. This number is capped at 30 days.

Click "Add Invoice Due after Days" to save the number of days you've entered. 



Step 3: Setting the amount of the late fee. 

- While still under "Membership Settings," you'll want to click on the "Late Fee" tab. 
- Click "Add" to create a late fee. 
- Fill out the required fields
Title: Enter a title for the late fee.
Fee Type: Select either setting the late fee as a percentage or by a dollar amount. Set either your percentage that you'll be charging or the flat dollar amount that will be charged. 
- Click Save





Step 4: Editing an Existing Late Fee

- Navigate to Settings -> Membership Settings -> Late Fee
- Click "Edit" next to the late fee that you're looking to modify.
- Make the specified changes that you need and click Save. 



Step 5: Removing a Late Fee

- Navigate to Settings -> Membership Settings -> Late Fee
- Click "Remove" next to the late fee that you're looking to remove.
- Confirm the Removal when prompted.

 


Note: Once the late fee is set, the fee will trigger after the number of days set in Step 1. Ex. If the invoice due after days setting to 20, if the customer invoice is not fully paid for by the 20th of the month, they will accrue a late fee charge to their account on the 21st for any outstanding balance of that invoice that is not paid.