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Sales : Payment Status

Article Contents: This article gives step-by-step instructions on how to view a payment status in sales history.

Step-By-Step:


Step 1: Select the SALES module from the module navigation menu. The system will open a Recent Orders window. 


 
Step 2: In the Recent Orders window, the payment status of each order is shown. The Payment status can be Success or Pending.
 
 

A Pending Transaction Status occurs when an Order ID is created, but the transaction itself is not finalized. This can happen in the following scenarios:

  • The order is deleted before payment is completed.
  • Items are moved to a new tab, leaving the original order incomplete.
  • The payment was never finalized, leaving the order in an open state.

🔹  A pending status does not affect reporting, as it indicates that the order was never fully tendered. If you see a pending transaction, it means no payment was processed for that order.