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Members : Online Profile Password Reset

Article Contents: This article contains step-by-step instructions on how to reset member passwords online.

Step-By-Step:

Step 1:  Select the CUSTOMERS module from the module navigation menu, then click on Members from the left-hand menu.

 


Step 2: For the profile whose password is needing resetting, click on the Action button  and then click on View/ Edit.  The system will generate a CUSTOMER PROFILE window.  

 

Step 3: Then click on the Membership tab. Click on Settings, where a new password can be input and confirmed. Also on this screen, a charge account limit can be assigned for the customer. Once changes are made, click Save.