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Hardware : Citizen Printer : Configuring a Cash Drawer

Article Contents: Your cash drawer can be configured to automatically open when you print a receipt. The below guide will walk you through configuring the cash drawer.

Step by Step

Here's how you can set up your Printer to open your Cash Drawer::

Step 1: Plug in the RJ12 connector cable (which looks similar to a phone line) from the cash drawer into your receipt printer.

Step 2: Next, go to the Settings menu in Windows 10+, select Devices, and select Printers & Scanners on the left-hand menu. 

RepairDesk Cash Drawer 1



Step 3: Select the printer you'd like to configure, in this case the Citizen CT-S801. 

citizen.JPG

 

Step 4: Navigate to Printing Preferences

printing_preferences.JPG

 

Step 5: Under the Printing Preferences menu, select Advanced...

advanced_printing_preferences.JPG

 

Step 6: Expand Document Options.

document_options.JPG

 

Step 7: Expand Printer functions.

printer_functions.JPG

      Step 1: Expand the Cash Drawer #1 setting and ensure the Open at: field is set.

      Step 2: Expand the Cash Drawer #2 setting and ensure the Open at: field is set.

Step 8: Press OK to exit.


Note: If you want the cash drawer to trigger before the receipt prints, select "Document Top" in Peripheral Units 1 and 2.