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ACCESSING COPILOT

Article Content: This Is A Step By Step Guide On How To Access CoPilot.

Accessing CoPilot requires your login credentials as well as a one-time security code sent via email as additional authentication. The one-time security code is sent to your registered email address from our security partner, Ping Identity.

Step-By-Step:

Step 1: To access CoPilot, navigate to https://copilot.cardpointe.com and enter your login credentials.

Step 2: Upon logging in to CoPilot, you are prompted to enter an additional one-time security code that is sent to the email address associated with your account. The one-time security code is sent to your registered email address from our security partner, Ping Identity.



Step 3: Access your email account to view the email from PingOne <noreply@pingidentity.com> containing your one-time security code.

If you do not currently have access to the email account associated with your CoPilot account, contact support for assistance.


Step 4: Enter the one-time security code provided in the email to authenticate yourself and complete the login process.